FREQUENTLY ASKED QUESTIONS
If you purchase a pre-order item, your order will be dispatched within 3 working days of the pre-order dispatch date shown.
Please note: If your order includes both in-stock & pre-order items, your order is held and dispatched altogether when the pre-order item arrives.
Due to Covid-19, we are experiencing some Australia Post delays which are out of our control so please keep this in mind whilst waiting for your order. If you haven’t been home the whole time and you think your parcel has taken a while we suggest you call your local post office as your parcel may be sitting there and your notification has been misplaced.
We accept Visa & Mastercard using the secure facilities of St George Bank, so you can rest easy that your credit card details are 100% secure. Don’t have a credit card? We also accept Paypal and direct deposit plus Afterpay so you can shop now and pay later.
If you have any other questions, call us 07 3419 5789