Let customers speak for us
Very happy with purchase lovely material and great service from you thanks so much
This T Shirt is such a good fit...because of the quality fabric, it doesn't cling!
The knit is true to colour and size and it is a perfect style for covering the lumps and bumps.
I love this T Shirt thank you , its fresh and classy but not childish
Love this! The rayon is soft & cool. Yes it’s a roomy but great for tucking or tying or hanging loose! Love it with my wide leg white linen pants!
Love the colours and the shape of this blouse. Fabulous shape but next time I would go down a size. Delivery was quick and very efficient.
Looks great on
Although it runs a tad smaller than all the other freez dresses I have it fits well
Rayon is slightly heavier in weight than others too
A maxi dress for me at 165 cm -I did expect it to be above ankle but it’s quite long
Beautiful colours -vibrant
Delightful Shrug. It is big enough so that you don't find yourself pulling the sides to the front. Light enough to give a little warmth when there is a breeze or towards the end of the day.
I love this style. I purchased the animal print from a retail store. I loved it so much I looked for the brand online and found the freez online store. I now have the dress in Black and love it too.
New Arrivals
Looking for a wardrobe refresh, gorgeous? Step out confidently and serve an effortlessly put-together vibe with easy statement pieces you can wear anywhere.
Product Categories
Shop staples that get you fabulously ready to take on the daily grind in style.
Fun & Affordable
Weekend Ready
FAQs
Got questions? We've got answers. Dive into our FAQs – know that we're always happy to help, love!
Why shop online with us?
We know that everyone is time-poor nowadays and doesn't always have time to shop...
If you don’t like crowds or queues or getting out of your PJ's, then you will LOVE our online store! Even better if you so desire, you can even shop with a glass of wine in hand - the best way to shop! 😉🍷
Here at Freez, we offer fun and affordable on-trend fashions from quality brands - all at very competitive prices. We know that running an online business is all about reputation, trust, and credibility, and that's why we at Team Freez work so hard to get it right.
We're passionate about fashion and so excited to help you fill and create the dream wardrobe you've always wanted - you deserve it, love! 😘
Do you have free shipping?
Yes, we offer free shipping for all orders $120 and over within Australia.
How do I know which size to choose?
Through our many years of experience, we do our very best to give you the best guidelines on each label. For example, a small in one label could be a size 8 whilst in another, it could be a size 10. Obviously, through our experience in selling our labels, we get the best guidelines from seeing the garments tried on and do our best to convey that information. To further assist you in selecting your size, we try and use different models on our website for each fashion shoot. These gorgeous models vary in body shape & clothing size, and we provide their measurements on each product listing.
If you need any help with sizing, please feel free to message us online or call us (tel:07 3419 5789).
When will I receive my order?
All in-stock express orders are dispatched within 3 working days, and all in-stock standard orders are dispatched within 8 days. Once your order is dispatched, tracking numbers will be emailed to you. If you don't find your tracking confirmation in your inbox, be sure to check your spam/junk folder, as sometimes our customer's emails land there!
If you purchase a pre-order item, your order will be dispatched within 3 working days from the pre-order dispatch date shown. Please note: If your order includes both in-stock & pre-order items, your order is held and dispatched altogether when the pre-order item arrives.
What is your Returns Policy?
REFUND POLICY:
We refund full-priced items returned within 30 days of purchase. Make sure your items are in their original condition with tags attached and in the original packaging.
So sorry, but we DO NOT issue refunds for items on SALE, items purchased during a sitewide ‘Flash Sale,’ incorrectly washed items that resulted in damage, or items that have already been exchanged.
EXCHANGE POLICY:*
If you wish to exchange an item (this is NOT valid on sale items - sorry!), please send us a message on our website or call us at 0499 219 896 to secure your item, and we will confirm whether or not the item is in stock. *Please note: Exchanges are not available for our international customers - apologies.
Once your exchange is confirmed, you will then pay the postage back to us, and we will pay the postage back to you. Please note, that you get one free exchange delivery per order. If you wish to exchange a 2nd time, then postage will need to be paid both ways.
Exchanged items that are returned are also not valid for a refund and will be issued an online credit only.
