Full price garments can be returned for a refund or exchange. We ask that the garments are not worn , all labels are attached and in original packaging.
Refunds are not available on sale or “flash sale” items, including those purchased with a discount code. An online store credit will be issued only.
We need to receive item 30 days from order date.
How to Return for Refund
Please enclose a copy of your invoice, write on the invoice that you require a REFUND. All refunds will be processed via original payment method.
How to Exchange
Will I Need to Pay Postage to Return or Exchange an Item?
Can I Return a Sale Item?
Only for an online credit , NO REFUNDS OR EXCHANGES
* This includes items purchased from our sale category, items purchased during an online “flash sale” offer and items purchased with a discount sale code or coupon.
Can I Return an Online Purchase in Store?
No. Online exchanges and returns need to be processed through our online office.
What if the Product is Faulty?
What if I Receive the Wrong Item?
Out of Stock?
We occasionally have count errors, if this happens we will notify you within one business day , if we cannot re order we will refund you immediately.
Where Do I Send Returns?
PO BOX 46
Kippa-Ring QLD 4021
WE RECOMMEND YOU SEND ALL RETURNS AND EXCHANGES USING A TRACKABLE DELIVERY SERVICE AS WE CANNOT ACCEPT RESPONSIBILITY FOR ITEMS LOST IN TRANSIT.